Privacy Policy

Your privacy is important to us.

It is Mana Makan's policy to respect your privacy regarding any information we may collect from you across our website. Your name and other information, which relates to you will only be used in the manner set out in this Privacy Policy. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

You may visit this website and browse without having to provide personal details. During your visit, you remain anonymous unless you have an account with us and log on with your username and password. and its sub-domains (hereinafter collectively referred to as the "Sites") are powered by Shimple Solutions (hereinafter referred to as "Shimple Solutions"). Shimple Solutions and/or its subsidiary(ies) and/or affiliate(s) (hereinafter collectively referred to as the “Company”; and where the context requires or permits, “Company” may refer to any one of Shimple Solutions and/or its subsidiary(ies) and/or affiliate(s)) also operate and provide services via, apart from the Sites, other media platforms (hereinafter referred to as the "Platforms") and Shimple Solutions mobile web applications (hereinafter referred to as the "Applications") which are developed in whole or in part by the Company. The Sites, the Platforms and the Applications may be referred to singly or collectively as the "Channels" hereinafter.

It is the Company’s policy to respect your privacy regarding any information we may collect from you across our website and would like you to be familiar with how we collect, use and disclose information from and about you. This Privacy Policy describes our practices in connection with information collected through all our services.

This Privacy Policy applies to all persons who interact with us, including those who are business users, advertisers, subscribers to our goods or services, and registered and unregistered users of our services. This Privacy Policy applies to Company's collection and use of your personal information (i.e. information about an identified or reasonably identifiable individual, such as full name or name and email address).

Summary of this notice

We recommend that you read this Privacy Notice in full to understand how we treat your personal data and the purposes for which it is processed. However, if you're short on time and need a brief overview, the key points are as follows:

The personal data we process includes your email address and if provided, gender, year of birth, residential area (at administrative level of villages / kampongs) and technical data (such as your internet protocol (IP) address) and geographic location);

We process your data where we have a lawful basis to do so – this varies from consent, that the processing is necessary to provide our services under an agreement to you, that the processing is necessary for our compliance with legal obligations and that the processing is necessary for our legitimate interests;

We process your data for a number of purposes including data analytics to inform and improve our products, services and marketing, providing you with our newsletter and marketing information, maintaining a suppression list if you decide to opt out of our marketing, notifying you of changes to our website, terms of business and privacy notice and complying with court orders and defend our legal rights;

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the functionality or product or service requested.

Collection of Personal Data

When we use the term "personal data", we mean any information which relates to a living person from which they can be identified. Your name, address and birth date are all examples of personal data.

"Processing" means any handling or operation involving your personal data. For example collection, recording, storage, alteration, use, and transmission are all examples of "processing" of personal data.

When you fill in the forms on or otherwise browse our website, we typically process the following types of data about you:

  1. Your email address;
  2. Your username (optional);
  3. Your age (optional);
  4. Your gender (optional);
  5. Your area of residence at the administrative level of villages / kampongs (optional);
  6. Your choice in viewing non-halal food;
  7. Technical data, such as your internet protocol address, geographic location, web browser type, version and language, operating system type and version, user device type and other similar identifying information required for your device(s) to communicate our website; and
  8. details of your visits to our website, such as the full uniform resource locators clickstream to, through and from our site (including date and time), download errors, lengths of visit to certain pages, page interaction information, methods to browse away from the page.

Updating your Personal Information

You can update your personal information anytime by accessing your account.

We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the stated purposes.

How we process your data lawfully

We must have a valid lawful basis for using your personal data and we will only process your personal data where:

You have given your consent to such processing (for example, when you opt-in to receive our marketing communications via the form on our website);

  1. The processing is necessary for compliance with our legal obligations (for example, where we may need to share your personal data for the purposes of fraud prevention); and
  2. the processing is necessary for our legitimate interests or those of any third party recipients that receive your personal data (e.g. where we have a legitimate interest in processing your personal data to improve our services or develop our products or website).

Our purposes for processing your personal data

Typically, we will process your personal data in order to:

  1. Use data analytics to inform and improve our products, services, and marketing, where this is necessary for our legitimate interests in developing our products and services and in informing our marketing and corporate strategy (we may anonymise and aggregate your data as part of this process);
  2. Provide you with our newsletter or other marketing information via email where we you have provided us with your consent to do so;
  3. Maintain a suppression list if you decide to opt-out of our communications where this is necessary for our legitimate interest in ensuring that we do not breach data protection laws by communicating with you when you have asked us not to;
  4. Notify you about changes to our website, terms of business, Privacy Notice or similar where this is necessary for our legitimate interest in ensuring our customers are up to date with our most recent policies, our legitimate interest in maintaining our network security and administering our IT services, where it is necessary for us to comply with a legal obligation, and/or where it is necessary or provide our services under an agreement with you; and
  5. Comply with court orders and exercise and/or defend our legal rights where this is necessary for compliance with a legal obligation or necessary for our legitimate interest in establishing, exercising or defending our legal rights.


We will use your personal data to send you marketing communications and/or our newsletters where we have your consent to do so. Where we have your consent, we will use personal data which you have provided to us to ensure that our marketing is accurate and relevant to you.

You have the right to withdraw your consent to our marketing communications at any time. This can be done by contacting us at the details below or clicking the unsubscribe link in our emails.

When we share your personal data

We do not and will not sell, rent out or trade your personal data.

We may use third parties to carry out certain business functions on our behalf (such as our hosting providers) and may transfer your personal data to these third parties so that they can perform those functions.

We will only share your personal data in the ways set out in this notice, and in particular, with the following recipients:

  1. Third parties who process your personal data on our behalf (such as cloud or hosting providers, and analytics and search engine optimisation providers);
  2. Any of our group companies (meaning our parent company, any subsidiaries or our parent company, and any of their subsidiaries);
  3. Any third party to whom we assign or novate any of our rights or obligations;
  4. Any prospective buyer in the event we sell any part of our business or assets; and
  5. Law enforcement agencies and/or courts where we are required to do so by applicable law or regulation or at their request.

How we protect your personal data

We are committed to safeguarding and protecting personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect any personal data provided to us from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Your rights in relation to the personal data we collect

If you wish to:

  1. rectify, delete or obtain a copy of the personal data that we hold on you;
  2. restrict or stop us from using any of the personal data which we hold on you, including by withdrawing any consent you have previously given to the processing of such data; or
  3. where any personal data has been processed on the basis of your consent or as necessary to perform a contract to which you are a party, request a copy of such personal data in a suitable format which can be ported to another operator, you can request this by contacting us at the details below. We endeavour to respond to such requests within one month or less, although we reserve the right to extend this period for complex requests.

In any of the situations listed above, we may request that you prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorised disclosure of data.

We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your personal data, and for any additional copies of the personal data you request from us.

Withdrawal of Consent

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Failure to provide personal data

In certain circumstances it will be necessary for you to provide us with your personal data, to enable us to manage our operations, to provide services to you or to comply with our statutory obligations. In other circumstances, it will be at your discretion whether you provide us with personal data or not. However, failure to supply any of the personal data we request may mean that we are unable to maintain or provide services or products to you.

Keeping your personal data up to date

We are under an obligation to keep your personal data accurate and up–to-date and you have the right to ask us to correct inaccurate personal data about you and to restrict our processing of such data until it has been corrected.

We make every effort to maintain the accuracy and completeness of your personal data and to ensure all of your personal data is up-to-date. However, you can assist us with this considerably by promptly contacting us if there are any changes to your personal data or if you become aware that we have inaccurate personal data relating to you.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website or mobile applications. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How long we will hold your personal data for

We will only retain your personal data as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.

How we update or change this privacy notice

We may change or update parts of this Privacy Notice in order to maintain our compliance with applicable law and regulation or following an update to our internal privacy practices.

We will do this by updating this Privacy Notice on our website. You will not necessarily be directly notified of such a change. Therefore, please ensure that you regularly check this Privacy Notice so you are fully aware of any changes or updates.

How you can contact us

If you have any queries about the contents of this Privacy Notice, wish to inform us of a change or correction to your personal data, would like a copy of the personal data we collect on you or would like to raise a complaint or comment, please contact us via email at

Changes to this privacy notice

We keep our Privacy Notice under regular review. This Privacy Notice was last updated on February 2019.